Terms & Conditions

1Introduction

Welcome to Mediotronics Physical Medicine (pty) Ltd, which will be referred to later in this document as "We", "Us"and "Our".

These Terms of Service govern your use of our website located at www.mediotronics.co.za operated by Mediotronics Physical Medicine (pty) Ltd.

Our Privacy Policy also governs your use of our Site and explains how we collect, safeguard and disclose information that results from your use of our web pages.

Your agreement with us includes these Terms and our Privacy Policy (“Agreements”). You acknowledge that you have read and understood Agreements, and agree to be bound of them.

If you do not agree with (or cannot comply with) Agreements, then you may not use the Service, but please let us know by emailing at kyle@mediotronics.co.za so we can try to find a solution. These Terms apply to all visitors, users and others who wish to access or use our site.

2Communications

By using our Service, you agree to subscribe to newsletters, marketing or promotional materials and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing at .

3. Purchases

All Purchases on this website are done via EFT payments to our bank account after receiving a quotation from our online store . Alternatively you can pay via Debit or Credit card at our branches.

4. Quotations
All Quotations  are valid for the time stipulated on the quotation, Please note quotations are subject to change without prior notice ,as well as changes due to exchange rate clauses. As as such we reserve the right to refund or request more funds towards any payments that have been made against product(s) which are subject to increases. As a result of this all of our quotations are verified by one of our representatives to ensure that the best price possible is given before being submitted to the user. This may result in a delay of up to 3 days for a quotation request placed online, Mediotronics however endeavors to reply to these quotations within 12 business hours. 

5. Refunds / Returns

We issue refunds for Products within 14 days of the original purchase of the Product, Provided the product is still in the original packaging and factory condition, and as such can be re-sold. Otherwise a levy may be changed.

Returns will be subject to a Collection fee, Alternatively you are welcome to visit one of our branches.

6. Delivery

Delivery charges on our website have been calculated according to the address provided by the user, if your address for delivery is different to the address listed on your profile, kindly let us know so that we can amend the quotation accordingly.

Delivery of smaller items in major city centers are handled by local couriers, whereas the larger items such as Furniture, Exercise equipment etc will be delivered by our delivery team. Delivery to outlying areas tends to attract a larger cost due to these areas not being visited frequently by the courier companies.

7. Sales / Promotions

Please note that Sales / Specials prices are available while stocks last, once the product has been sold out, it will be subject to normal / updated pricing rates.

Aforementioned Specials and promotions will not be allowed any further discount.

No Finance deals will be offered for Capital equipment that is on sale.

8. Complaints

Mediotronics takes every reasonable step to ensure that our customers are always satisfied, However in the event of any complaints you wish to submit, Please feel free to contact us at Kyle@mediotronics.co.za and we will endeavor to resolve your complaint as effectively as possible.

9. Website Content
Content found on or through this Service remains the property of Mediotronics Physical Medicine (pty) Ltd or used with permission. You may not modify/ Alter  said Content, whether in whole or in part, for commercial purposes or for personal gain, online or offline, without express advance written permission from us. 

10Prohibited Uses

You may use Service only for lawful purposes and in accordance with Terms. You agree not to use Service:

0.1. In any way that violates any applicable national or international law or regulation.

0.2. For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content or otherwise.

0.3. To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail”, “chain letter,” “spam,” or any other similar solicitation.

0.4. To impersonate or attempt to impersonate Company, a Company employee, another user, or any other person or entity.

0.5. In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.

0.6. To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of Service, or which, as determined by us, may harm or offend Company or users of Service or expose them to liability.

Additionally, you agree not to:

0.1. Use Service in any manner that could disable, overburden, damage, or impair Service or interfere with any other party’s use of Service, including their ability to engage in real time activities through Service.

0.2. Use any robot, spider, or other automatic device, process, or means to access Service for any purpose, including monitoring or copying any of the material on Service.

0.3. Use any manual process to monitor or copy any of the material on Service or for any other unauthorized purpose without our prior written consent.

0.4. Use any device, software, or routine that interferes with the proper working of Service.

0.5. Introduce any viruses, trojan horses, worms, logic bombs, or other material which is malicious or technologically harmful.

0.6. Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of Service, the server on which Service is stored, or any server, computer, or database connected to Service.

0.7. Attack Service via a denial-of-service attack or a distributed denial-of-service attack.

0.8. Take any action that may damage or falsify Company rating.

0.9. Otherwise attempt to interfere with the proper working of Service.

11Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

12Links To Other Web Sites

Our Service may contain links to third party web sites or services that are not owned or controlled by Mediotronics Physical Medicine (pty) Ltd.

Mediotronics Physical Medicine (pty) Ltd has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites.

YOU ACKNOWLEDGE AND AGREE THAT COMPANY SHALL NOT BE RESPONSIBLE OR LIABLE, DIRECTLY OR INDIRECTLY, FOR ANY DAMAGE OR LOSS CAUSED OR ALLEGED TO BE CAUSED BY OR IN CONNECTION WITH USE OF OR RELIANCE ON ANY SUCH CONTENT, GOODS OR SERVICES AVAILABLE ON OR THROUGH ANY SUCH THIRD PARTY WEB SITES OR SERVICES.

WE STRONGLY ADVISE YOU TO READ THE TERMS OF SERVICE AND PRIVACY POLICIES OF ANY THIRD PARTY WEB SITES OR SERVICES THAT YOU VISIT.

13Termination

We may terminate or suspend your account and bar access to Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of Terms.

14Copyright Policy

We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on Service infringes on the copyright or other intellectual property rights (“Infringement”) of any person or entity.

If you are a copyright owner, or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement, please submit your claim via email to , with the subject line: “Copyright Infringement” and include in your claim a detailed description of the alleged Infringement as detailed below, under “DMCA Notice and Procedure for Copyright Infringement Claims”

You may be held accountable for damages (including costs and attorneys’ fees) for misrepresentation or bad-faith claims on the infringement of any Content found on and/or through Service on your copyright.

14Disclaimer

Mediotronics takes all reasonable steps to ensure that the information listed on this website is correct and true. However we cannot guarantee the accuracy of material on this website. We may make changes to the information on this website at any time, without notice.